This playbook serves as a definitive guide to unlocking the potential
of first-party data, covering everything from setup and fundamentals
to strategic implementation for impactful results.
It offers strategic, process, and technological insights to optimize first-
party data and enhance data-driven marketing, including a detailed
2023 industry overview.
The playbook categorizes organizations as ‘Mature’ or ‘Developing’
based on their self-assessment responses from a global survey
conducted among WFA Media and Marketing Communities members
in 2023. ‘Mature’ organizations have reported being ‘already there’ or
‘well on the way,’ while ‘Developing’ organizations are those that have
‘just started’ or ‘haven’t started’. The data charts primarily derive
from this survey, providing a clear view of current practices and
trends.